Expert technical support

Expert technical support is included with every Everleap account at no additional charge. Our support staff are all here in our Los Angeles offices, nothing is outsourced.

How to get support

First, we have answers to common questions in our Knowledge Base.

You can also post general questions (e.g., coding, design) in our community forum. Our staff and all our customers can help each other.

The primary method of contacting our customer supoprt teams is to open a ticket in our Help Center using your control panel login credentials. We answer tickets on average within one hour. We will respond to all tickets within 24 hours.

For complex issues that require more communication, we will schedule a phone call or set up a shared desktop video conference session.

If you cannot log into the Control Panel or Help Center for any reason, you can email us directly at

[email protected]
[email protected]
[email protected]

Note that direct emails will not be recorded in the Help Center Ticket History.

"With Everleap, I receive the kind of support of a big company with the sense of personal attention like a small business" - Juan Pablo Orozco, GDL Systems
"I've used DiscountASP.NET for years and have always been very happy. I'm glad to see that Everleap will have the same great customer service. You guys are great!" - V. Pena
"Thank you, Everleap, for thoroughly exceeding my expectations. The platform is well documented, so I did not need much help, but when I did, I was very impressed by the amazing service that was provided. Your support staff was easy to contact, I was treated with respect and courtesy and my issue was resolved quickly. Your service has far surpassed what I have come to expect in a hosting platform. I expect to be moving more of my sites to Everleap in the future." - C. Davis
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