Everleap Managed Hosting Story
GATSBY, (ShopGatsby.com) an online store for women’s clothing and apparel, was growing rapidly as more and more customers embraced online shopping. The online store and accompanying apps serve shoppers looking for hot new looks and closet staples.
With so much growth and so many shoppers visiting the site, the GATSBY online experience started to show signs of fragility. Persistent downtime and speed issues plagued the site, leading to a frustrating user experience. This problem wasn't fleeting; it persisted for over a year, significantly hindering the company's growth and leading to noticeable revenue losses. Despite several attempts to rectify these issues through local hosting solutions, GATSBY found these efforts insufficient, leaving them in search of a more robust and reliable solution.
The continuous struggle with website performance had far-reaching implications. It not only impacted the immediate sales but also gradually eroded customer trust and loyalty, which are vital for any e-commerce business. The need for a stable and efficient online presence became increasingly critical for GATSBY, especially as the digital marketplace grew more competitive.
As the company confronted challenges to their online storefront, ShopGatsby.com, IT Director Danny Esparra knew that a reliable and long-term solution was overdue.
GATSBY's pivotal moment came when they discovered Everleap. Upon reviewing Everleap's offerings, especially its Managed Hosting Service, GATSBY recognized a potential solution to their ongoing challenges. This discovery led to a swift collaboration, with Everleap stepping in to apply their expertise. Within just a week, Everleap had implemented their Managed Hosting Service, targeting the specific issues of downtime and slow website performance that had so severely impacted GATSBY.
Everleap’s approach was comprehensive, focusing not just on immediate fixes but also on ensuring long-term stability and scalability. This quick and efficient response demonstrated Everleap's commitment to customer satisfaction and their ability to handle complex technical challenges with agility and precision.